The One-Call Board (OCB) has direct authority only over the registered Notification Centers. Violations of the Texas One-Call law by excavators and utilities are under the direct authority of the agencies listed below. However, the OCB can assist in processing any inquiries and/or complaints regarding the Texas One-Call law.

REGULATORY AGENCIES HAVING DIRECT AUTHORITY
One-Call Board of TexasNotification Centers
Public Utility Commission of TexasElectric and Telephone
Railroad Commission of TexasGas and Pipelines
Local city or county governmentCable TV
Local County or District AttorneyExcavator


ONE-CALL BOARD OF TEXAS
If You Need Utility Lines Marked or Located..
     Please Call 1-800-545-6005
P.O. Box 9764
Austin, TX 78766
(512) 467-2850, Fax (512) 467-6664
TxAssocHQ@aol.com

PUBLIC UTILITY COMMISSION OF TEXAS
William B. Travis Bldg., 1701 N. Congress Ave.
P.O. Box 13326, Austin, TX 78711-3326
(512) 936-7000, Fax (512) 936-7120
Customer Complaints (512) 939-7120 or (888) 782-8477
http://www.puc.state.tx.us

RAILROAD COMMISSION OF TEXAS
William B. Travis Bldg., 1701 N. Congress Ave.
P.O. Box 12967, Austin, TX 78711-2967
(512) 463-7288, Fax (512) 463-7161
1-800-227-8392 (outside Austin, TX)
http://www.rrc.state.tx.us